POLICIES

Terms of Service

Effective Date: 1/1/2025

Welcome to Road Trip! ("we", "our", "us")

By accessing or using our website [www.roadtriprolls.com] ("Site") and purchasing products from us, you agree to abide by the following Terms of Service ("Terms"). Please read these Terms carefully before using our Site or making a purchase.

1. Acceptance of Terms

By accessing or using our Site, you agree to comply with these Terms. If you do not agree with these Terms, you must not use our Site.

2. Eligibility

You must be at least 21 years old to purchase products from our website. By purchasing from us, you represent and warrant that you are of legal age to do so in your jurisdiction.

3. Product Information

We make every effort to accurately display product information, including ingredients, use, and benefits. However, we do not guarantee that all information is accurate, complete, or error-free. Product descriptions and prices may change without notice.

4. Orders

All orders placed through our Site are subject to acceptance. We reserve the right to refuse or cancel any order at our discretion, including but not limited to cases of suspected fraud or insufficient information.

5. Payment

We accept payments through Mastercard, VISA, and AMEX. You agree to provide accurate and complete payment information when placing an order. By providing your payment details, you authorize us to charge the specified amount for your order.

6. Limitation of Liability

To the fullest extent permitted by law, Road Trip is not liable for any indirect, incidental, special, or consequential damages arising from the use of our products or Site.

7. Changes to Terms

We reserve the right to modify these Terms at any time. Any changes will be posted on this page with an updated effective date.

8. Governing Law

These Terms shall be governed by and construed in accordance with the laws of Michigan, without regard to its conflict of law principles.

Privacy Policy

Effective Date: 1/1/2025

At Road Trip ("we", "our", "us"), we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and disclose your information when you visit our website www.RoadTripRolls.com ("Site") or make a purchase.

1. Information We Collect

We collect the following types of information:

Personal Information: This includes your name, email address, phone number, and shipping information.
Payment Information: We process your payment through secure third-party payment processors.
Usage Data: Information about your interactions with our Site, such as IP address, browser type, and time spent on the Site.

2. How We Use Your Information

We use the information we collect for the following purposes:

To process and fulfill your orders.
To communicate with you regarding your orders or account.
To improve our products and services.
To send promotional materials, if you have opted in to receive them.

3. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our Site. You can disable cookies in your browser settings, but this may affect your experience on the Site.

4. Sharing Your Information

We do not sell or rent your personal information to third parties. We may share your information with third-party service providers who assist with processing orders, payments, or marketing.

5. Data Security

We use commercially reasonable measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure, so we cannot guarantee absolute security.

6. Your Rights

You have the right to access, update, or delete your personal information. You can also opt-out of receiving marketing communications at any time by following the unsubscribe instructions in our emails.

7. Changes to Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

8. Contact Us

If you have any questions or concerns regarding this Privacy Policy, please contact us at customerservice@pmc-sc.com.

Refund/Return Policy

Effective Date:1/1/2025

At Road Trip, we want you to be completely satisfied with your purchase. If for any reason you are not satisfied, we offer the following Refund/Return Policy.

1. Returns

We accept returns within 30 days from the date of purchase. To qualify for a return, the product must be unused, in its original packaging, and in new condition.

2. Refunds

Refunds will be issued to the original method of payment once we receive and inspect the returned product. The refund will exclude the cost of shipping, which is non-refundable, unless the return is due to an error on our part (e.g., incorrect or damaged product).

3. How to Return an Item

To initiate a return, please contact our customer service team at customerservice@pmc-sc.com with your order number and the reason for the return. You will be provided with return instructions.

4. Exemptions

Certain products, such as consumables or opened items, may not be eligible for a return or refund. Please contact us before returning any product to confirm its eligibility.

5. Shipping Costs

You are responsible for the return shipping costs unless the return is due to a defective or incorrect product. We recommend using a trackable shipping service for returns.

Shipping Policy

Effective Date:1/1/2025

At Road Trip, we aim to get your products to you as quickly and securely as possible. Please read the following Shipping Policy for details on our shipping procedures.

1. Processing Time

Orders are typically processed within 1-3 business days. Orders are processed and shipped on business days (Monday, Wednesday, and Friday, excluding holidays).

2. Shipping Methods

We offer the following shipping options:

Standard Shipping (Estimated delivery: [5-7] business days)
Expedited Shipping (Estimated delivery: [2-3] business days)

Shipping fees are calculated at checkout based on the shipping method and destination.

3. Shipping Locations

We currently ship Hemp products to the following states:

Alabama
Arkansas
District of Columbia
Delaware
Florida
Georgia
Illinois
Indiana
Kentucky
Massachusetts
Maryland
Maine
Minnesota
Missouri
Mississippi
North Carolina
Nebraska
New Hampshire
New Jersey
New Mexico
Ohio
Oklahoma
South Carolina
Tennessee
Texas
Northern Mariana Islands
Utah
Wisconsin
West Virginia

We do not ship to the following states:

Alaska
Arizona
California
Colorado
Connecticut (1mg / Serving Limit)
Idaho (4mg / Serving Limit)
Iowa
Kansas (No Smoking / Vaping Products)
Louisiana (No Smoking / Vaping Products)
Michigan
Montana
Nevada
New York (1mg / Serving Limit)
North Dakota
Oregon (2mg / Serving Limit)
Rhode Island (1mg / Serving Limit)
South Dakota
Vermont (1.5mg / Serving Limit)
Virginia (2mg / Serving Limit)
Washington
Wyoming
Sorry, we do not ship outside the United States.

4. Shipping Delays

We strive to deliver orders promptly; however, shipping delays may occur due to weather, customs, or other unforeseen factors. We are not responsible for any delays caused by third-party carriers.

5. Order Tracking

Once your order has shipped, you will receive a tracking number to monitor the progress of your shipment. Please allow up to 48 hours for the tracking information to update.

6. Damaged or Lost Shipments

If your order arrives damaged or is lost in transit, please contact our customer service team within 7 days of delivery for assistance with filing a claim.